Services
This is a list of just some of the services we can provide for you.
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518-209-2568
What do you want to do?

Support your company’s IT infrastructure? Or just start a blog about your dog? If the service you need isn’t listed on this page, call us. We’re smart, flexible and quick-thinking. We can meet just about all of your IT support needs no matter how esoteric or mundane.

Networking, File and Printer Sharing
Backup Systems
Crashes and Data Recovery
Windows Set-up and Configuration
Server Support
Hardware and Software Issues
Subscription Maintenance Plans (Managed Services)
Computer Virus and Malware Removal
Training

Networking, File and Printer Sharing

We can set up a network, or improve speeds and resolve issues on your current network. We can enable you to securely and safely share files and printers among Macs, PCs and servers on your network.


Backup Systems

We can suggest several data backup options tailored to your situation. Whether you prefer the security of off-site backup, the Cloud or you’d like to keep your data close at hand, we’ll work with you to implement the backup strategy that best meets your needs and budget.


Crashes and Data Recovery

Your data is the most valuable part of your computer and we take it very seriously. If you haven’t had a proper backup in place, and your hard drive fails or your files get deleted, we offer timely and effective data recovery services. If our in-house facilities can’t do the job, our partnership with one of the most successful data recovery companies in the country allows us to offer you a free “clean lab” evaluation of your drive.


PC Set-up and Configuration

Let us take the worry out of your new computer purchase. We can help you configure a new computer that will work with your existing printers and other equipment. We’ll make sure you’re adequately protected against viruses, remove any unnecessary software causing annoying notifications (including adware installed by the manufacturer), and connect your new Mac or PC to your local network or domain. We’ll also make sure your software is up to date so you are protected against hacker exploits.

We can even show you how to get the most out of your new system.
(We also are an authorized Dell partner. Ask about purchasing your new Dell business-quality PC through us.)

Server Support

In addition to the basic services we offer to all our clients, we offer our business clients support for Windows Server, Windows Small Business Server, Windows Server Essentials, Microsoft Exchange and Sharepoint. We’ll make sure the computers on your network are protected from viruses, and that your business’s critical data is safely backed up. We can also support your transition to cloud services for your email and file storage needs


We specialize in resolving those quirky little annoying problems no one else can figure out. We think on our feet, and we can resolve issues that make other techs throw up their hands in despair and offer to “wipe” your computer.

If your computer needs more than a bit of maintenance, we’ll give you straight-forward advice about whether it makes sense to repair it or replace it. We’ll let you know if a simple computer upgrade, such as additional memory or a larger hard drive, is worthwhile. We’ll never sell you an upgrade if your equipment is so old that you are better off purchasing a new system. And we’ll never try to sell you on a new system if an inexpensive upgrade will keep you and your machine happy.

Subscription Maintenance Plans (Managed Services)

We offer several managed service plans to ensure that your systems are maintained on a regular basis. With regular maintenance, your computers will run faster and more reliably, resulting in greater productivity and less user frustration. Your backups are routinely checked so you can be assured that your critical data is safe; updates and patches are systematically installed, resulting in greater security; and your computers are remotely monitored and managed so minor issues can be addressed before they become major headaches. Our managed service plans are surprisingly affordable, so ask for details.


Computer Virus and Malware Removal

We have expertise cleaning the most stubbornly infected computers. We will back up your data, and make sure your computer is free of viruses, Trojans and malware. Based on our experience we can determine if your system files have been damaged. Once your computer is clean, we’ll make sure you are secure and protected, minimizing the chance of getting re-infected.


Training

We provide expert training and support in MS Word, Excel, Access, Outlook, QuickBooks, Quicken, as well as all versions of the Windows  Operating Systems.




We now repair/replace cracked iPhone screens at a great price!
$75 plus parts!
As always, no fix, no fee!

XPERT Computer Services
Make us your IT Department, no matter how small, or how great your technology needs.